Back to Search
Error CF
Medium UrgencyInvalid Service Time
The claim requires a service time, but it was either missing or entered incorrectly.
Official Description: Time service was rendered is missing or invalid.
How to Fix It
Follow these steps in order to resolve the error.
- Review the rejected claim to identify the specific fee item that requires a time.
- Confirm in the patient's chart or the physician's day sheet the exact time the service was rendered.
- Enter the time of service in the correct 24-hour format (HHMM). For example, 9:15 AM should be entered as '0915' and 2:30 PM as '1430'.
- Ensure you are not using a colon or any other punctuation in the time field.
- Resubmit the claim to the Teleplan Data Centre with the corrected time of service.