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Error IV
Medium UrgencyInvalid Tray Fee Location
The tray fee was billed for a service performed in a hospital or facility, where it is not a payable benefit.
Official Description: Tray fee not payable to hospitals or extended care facilities, etc.
How to Fix It
Follow these steps in order to resolve the error.
- Verify the Location of Service (LOS) code submitted with the claim. Tray fees (e.g., fee item 00010) are only payable for procedures performed in a private physician's office.
- If the service was correctly billed as being performed in a hospital (in-patient, out-patient, emergency) or an extended care facility, the tray fee is not payable. The cost is covered by the facility's budget.
- Remove the tray fee from the claim and resubmit it with only the payable service fees. This portion of the original claim cannot be recovered.
- If the Location of Service was entered incorrectly and the procedure was actually performed in your office, correct the LOS code on the claim and resubmit.