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Error I2
High UrgencyInvalid Emergency Anaesthesia
You billed an emergency anaesthesia call-out fee for a scheduled, non-emergency procedure.
Official Description: 01210 - 01212 are not billable with non-emergency procedures.
How to Fix It
Follow these steps in order to resolve the error.
- Review the patient chart and the original claim to confirm if the primary surgical procedure was scheduled (elective) or a genuine emergency.
- If the procedure was elective, remove the anaesthesia call-out fee item (01210, 01211, or 01212) from the claim. The standard anaesthesia time units should still be billable.
- If the procedure was a genuine emergency, ensure the claim's diagnostic code supports this. Consider adding a clarifying note to the claim record (e.g., 'Emergency service required due to...') before resubmitting.
- After making the correction, save and resubmit the claim through Teleplan.
- If you have verified the service was an emergency and the claim is rejected again, contact the Teleplan Data Centre at 604-683-7151 to review the claim specifics.